Shipment Terms

Shipment Terms

1. Schengen Context and Legal Compliance

The Schengen Agreement concerns the free movement of persons and does not guarantee unrestricted movement of goods. Certain goods—particularly cannabis, CBD, THCA, and related products—remain subject to national laws and regulations.

Legislation governing these products varies significantly between countries and may change rapidly or be subject to differing legal interpretations.

Cannaleaf reserves the right to refuse, restrict, or cancel shipments to any destination—within or outside the EU—if, in Cannaleaf’s assessment, the legal status of the ordered products is unclear, non-compliant, or falls within a legal “grey zone.”

2. Product-Specific Restrictions

Some products may be lawful in one country but prohibited in another (for example, flower products containing up to 0.3% THC may be permitted in Italy or Czechia but restricted in Sweden).

Additionally, within the same jurisdiction, different product formats (such as flower, isolate, extract, or dab products) may be regulated differently. Cannaleaf applies strict internal compliance standards, which may result in certain products not being shipped to specific destinations.

3. Buyer’s Responsibility

While Cannaleaf endeavours to remain informed of current regulations, the Buyer bears full responsibility for verifying the legality of the ordered products in the destination country.

Changes in law or legal interpretation in the Buyer’s jurisdiction do not affect these Shipment Terms or Cannaleaf’s obligations.

4. Transfer of Risk

Unless otherwise agreed in writing, the risk of loss or damage transfers to the Buyer at the moment the goods are handed over to a courier, freight forwarder, or other third-party carrier, irrespective of whether transport is arranged by Cannaleaf or the Buyer.

Once the goods are in the carrier’s custody, Cannaleaf assumes no responsibility for loss, damage, or delay during transit.

5. Carrier Liability and Applicable Law

All shipments are governed by applicable international transport conventions:

  • Road transport is governed by the CMR Convention (Convention on the Contract for the International Carriage of Goods by Road).

  • Air transport is governed by the Montreal Convention.

The Buyer acknowledges that carrier liability under these conventions is limited (generally 8.33 SDR/kg for road transport and 19 SDR/kg for air transport). Any value exceeding these limits must be covered by insurance.

6. Insurance

Cannaleaf does not provide insurance beyond the carrier’s standard liability. If full-value insurance is required, the Buyer must request it in advance and bear all associated costs.

7. Inspection and Claims

The Buyer must inspect the goods immediately upon delivery.

  • Claims for visible damage or shortages must be submitted in writing to both Cannaleaf and the carrier within 7 calendar days of receipt.

  • Claims for concealed damage must be submitted no later than 14 calendar days after delivery.

Claims submitted outside these time limits will not be considered.

8. Loss or Delay in Transit

If goods are not delivered within the expected timeframe, the Buyer must notify Cannaleaf no later than 14 days after the estimated delivery date.

Cannaleaf may assist in initiating a claim with the carrier but assumes no liability for delays, indirect losses, or business interruption resulting from late or missing deliveries.

9. Limitation of Liability

Cannaleaf’s total liability for goods lost or damaged in transit is strictly limited to the compensation received from the carrier. Cannaleaf shall not be liable for indirect or consequential losses, including but not limited to loss of profits, business interruption, or reputational damage.

10. Acceptance of Terms

By placing an order, the Buyer confirms acceptance of these Shipment Terms and any future amendments published by Cannaleaf. Buyers are encouraged to review these terms regularly.